Legal & Policies

Everything you need to know about staying and practicing with us at Dolphins Turf.

At Dolphins Turf, we respect your privacy. This policy outlines how we handle the information you provide through our website and during your stay.

Information Collection

We collect personal information (name, email, phone number) when you submit a contact or booking request. This data is used solely to process your reservation and communicate with you.

Tracking & Analytics

We use Google Analytics and Vercel Analytics to understand how visitors interact with our site. This uses "cookies" to collect standard internet log information and visitor behavior in an anonymous form.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. We do not sell, trade, or otherwise transfer your personal data to outside parties.

By booking a stay at Dolphins Turf, you agree to the following terms:

Check-in/Check-out: Standard check-in is at 1:00 PM and check-out is at 11:00 AM.
Identification: A valid government-issued ID is required for all guests at the time of check-in.
Occupancy: The number of guests must not exceed the maximum capacity specified at the time of booking.
Damage: Guests are liable for any damage caused to the property or its contents during their stay.

Cancellation & Refund Policy

Our goal is to be as flexible as possible while maintaining our commitment to our staff and other guests.

Standard Cancellation: A full refund is available for cancellations made at least 14 days prior to the arrival date.
Late Cancellation: Cancellations made within 14 days of arrival may incur a fee or forfeiture of the deposit, subject to seasonal demand and re-booking potential.
No-Shows: No-shows are charged the full amount of the first night's stay.

Liability & Activity Disclaimer

Yoga & Wellness Activities

Participation in yoga sessions, meditation, or Kalarippayattu is voluntary. Guests should consult a physician before engaging in physical activities. Dolphins Turf is not responsible for any injuries sustained during these sessions.

Third-Party Excursions

Activities such as houseboat cruises, Shikara rides, or Ayurvedic treatments are provided by independent local operators. Dolphins Turf acts only as a facilitator and is not liable for any service issues, accidents, or losses occurring during these activities.

Personal Belongings

Guests are responsible for their personal belongings. While we provide a safe environment, Dolphins Turf is not liable for the loss or theft of valuables.

House Rules

Smoking: Smoking is strictly prohibited inside the bedrooms. Designated outdoor areas are available.
Pets: We are pet-friendly! However, please contact us in advance to discuss our pet policy.
Quiet Hours: Please be mindful of other guests and neighbors, especially after 10:00 PM.
Kitchen: Our kitchen is primarily for the preparation of our healthy, homemade meals. Personal use of the kitchen must be pre-arranged.

Questions?

If you have any questions regarding our policies, please contact us at dolphinsturf@gmail.com.